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Managed Services

If you are having challenges keeping up with your IT needs, we are here to help.

At ITSM, our ethos is that IT should be a business enabler. However, this is challenging when your IT team is constantly putting out fires instead of focusing on innovation and strategic projects. Let our IT Infrastructure Managed Services team manage your daily operational technology needs so your team can focus on your business.

We follow the best practices in the industry by utilising ISO/ITIL standards. Our approach to any project is highly structured with accountability, visibility, and established service delivery frameworks.

We offer the following IT Infrastructure Managed Services:

  • Technical Support (Remote & On-Site);
  • Network/Desktop Management & Services;
  • 24x7 Global Service Desk;
  • Server Management Services;
  • Network Management Services;
  • Database Management Services; and
  • Upgrades, Migrations and Patch Management.

 

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