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"TPM contracts will offer customers an average of 60% savings off of OEM support list prices. However, depending on equipment type, location and product density, Gartner has seen that the range of savings with TPM contracts is 50% off OEM list up to 95% off OEM list." - Gartner
ITSM makes sure that you will only be investing on IT hardware and maintenance contracts that add value and provide apparent changes to your business and IT requirements. Status quo is not a sound basis for a good IT decision because it drives CAPEX high providing less financial resources for innovation, company growth, and other important areas of your business.
ITSM believes that organisations should not limit themselves with the end-of-life notices coming from their vendors. Often, the hardwares have longer useful life, longer than the support hardware vendors can provide. ITSM can assist you on your investment by extending the lifecycle of your IT infrastructure through our third-party maintenance (TPM) support services. Now, you can upgrade when you want to upgrade, not when the vendor wants you to upgrade.
Our key differentiation in hardware maintenance and IT support services is our extensive coverage of hardware sparing, coupled with our global reach. That is our proposition to our clients as an OEM-independent hardware maintenance provider.
Here are key benefits you get through working with ITSM: